Citizen Experience Smart Cities Workshop Speakers

Conversations: Tyneside

We’re delighted to announce our first workshop for 2016/17. Taking place in Malmaison, Newcastle-Upon-Tyne on September 29 the workshop will focus on how cities need to embrace ‘digital first’ to be ready for the future.

Citizens are also consumers. They are exposed to digital experiences that involve so much more than information provision. Just think of the experience of doing business with Amazon online and compare it with the services provided by municipal authorities. But the opportunities for making cities better at serving citizen needs through high quality, low friction engagement are immense.

Our Newcastle workshop will draw together thinkers, city strategists, thought leaders and technologists that have a particular interest in how city authorities might embrace new opportunities to forge better relationships with citizens and business. We’ll pay particular regard to the conclusions of a recent report by CITIE that argued:

  • Cities should “use digital channels to foster high-quality, low-friction engagement with citizens” (become ‘digital governors’).
  • Cities should  “use data to optimize services and provide the raw material for innovation” (become ‘datavores’).

Speakers will include:

The workshop will feature interviews, presentations, panel discussions and more that we plan to video record on the day and feature here on Citizen2020 over the weeks following the workshop. Some of this content will only be made available to registered members of Citizen2020 – so we strongly encourage you to register. It’s completely free.

If you would like to register your interest in participating as an attendee, speaker or panelist you can pre-register using the form below. We’ll be in touch.

Fill out my online form.


By Jeffrey Peel

Editor, Citizen20Series and MD, Quadriga Consulting.I am responsible for all site content and have overall responsibility for site editorial, as well as site membership.

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