SF311 and Citizen2020

andymaimoni

Andy Maimoni

Andy Maimoni is Deputy Director of SF311 the official site for obtaining information, reporting problems or submitting service requests to the City and County of San Francisco.

Andy is a native Californian who calls the Bay Area home. He was born in Castro Valley and has been a Bay Area resident most of his life.

He joined 311 in March 2008 from the private sector with many years of customer support and technology experience. As Deputy Director, Andy manages the 311 Website and other applications used to serve the people of San Francisco. His team ensures the 311 staff has the correct information for callers and focuses on business process improvement analysis. His team is also responsible for ensuring 311 stays available for SF citizens in the event of a major earthquake or other event.

We’ll be recording an interview with Andy at our upcoming ‘Conversations Workshop’ on November 17 – the interview will be featured here on Citizen2020 shortly after. Our workshop series is producing a fascinating catalog of video presentations and chats that are only available to registered users of this site. Registration is completely free and verified users get to see all the video content – and get periodic updates about the Citizen2020 project.

If you would like to attend our San Francisco workshop as a speaker or guest you can register your interest via the event page.

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About the Author

Jeffrey Peel
Editor, Citizen20Series and MD, Quadriga Consulting.I am responsible for all site content and have overall responsibility for site editorial, as well as site membership.