Steve Ressler is the Founder and CEO of GOVLOOP – a social media and on-line learning site for people in all walks of government life.

GOVLOOP has hundreds of thousands of users across federal, state and city level – and also has a big user base outside of the United States.

We recently met with Steve and in this short video he outlines the role that GOVLOOP plays but also he talks about how government service is being forced to uberize – as citizens’ expectations evolve in an increasingly mobile world.

He also coins a new phrase: the Citizen Hierarchy of Needs.