The Digital Citizen: TechUK’s Perspective

Digital citizens have an expectation of more digital services from government

TechUK is the body that represents the UK’s ICT industry. Members of TechUK include some of the biggest technology vendors and systems integrators – as well as a growing number of small and medium enterprises (SMEs) keen to get a share of the government spending action.

The UK government has mandated itself to reduce its dependence on a relatively small number of very large technology firms. To an extent G-Cloud is an attempt to allow SMEs to get access to a large number of local authorities and central government departments via a central portal. But G-Cloud is only part of the answer. Many IT products and services are still procured via a traditional route.

It’s for this reason that I was keen to get Naureen Khan’s perspective on this. Naureen is an Associate Director with TechUK, responsible for the body’s relationship with central government.  I asked her about how the tech industry intends to work with government on a transformation agenda – creating better digital engagement with citizens and giving SMEs a better crack of the whip.

 

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About the Author

Jeffrey Peel
Editor, Citizen20Series and MD, Quadriga Consulting.I am responsible for all site content and have overall responsibility for site editorial, as well as site membership.