Where Next 311?

At our recent Conversations Workshop in San Francisco we had the chance to get the latest thinking on 311 services from the Deputy Director of San Francisco’s 311 service, Andy Maimoni. Andy was joined by Verint’s VP for Government and Public Sector, David Moody. Both discussed how 311 might evolve in an increasingly multi-channel future.

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About the Author

Jeffrey Peel
Editor, Citizen20Series and MD, Quadriga Consulting.I am responsible for all site content and have overall responsibility for site editorial, as well as site membership.